Project engagement
Defined work with agreed deliverables, dependencies and acceptance criteria. Fees and payment milestones are confirmed after discovery.
Services / Pricing
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Defined work with agreed deliverables, dependencies and acceptance criteria. Fees and payment milestones are confirmed after discovery.
Agreed capacity for administration, troubleshooting or project work. Hours, access, response expectations and responsibilities belong in the contract.
A bounded use case, integration design, evaluation and operator handoff. Licensing and third-party costs must be identified separately.
Environment complexity, access readiness, testing requirements, change windows and the extent of handoff. Discovery may be a separate scoped engagement.
Start with a clear problem
Define the outcome, the constraints and who will own the result.